OEI Profiles

ERIC OESTMANN, Ph.D., M.S., P.T., C.P.H.Q., C.I.O.-P. (President and CEO of OEI Consulting)

Dr. Oestmann earned two doctorate degrees in Research and Health Services Administration from Southwest University in 1999 and Capella University in 2006 along with a masters in Physical Therapy from the University of South Dakota in 1995. For over 20 years he has performed healthcare management and leadership and education consulting through a healthcare consulting firm that specializes in productivity, quality improvement, and retention. Dr. Oestmann is an internationally distinguished educator with proven academic successes in Healthcare Administration and Management, Research, Statistical Analysis, and Physical Therapy. Dr. Oestmann began his career in the United States Air Force (USAF) with numerous awards of meritorious service related to quality improvement programming. Since 1995, he has been a licensed clinical physical therapist and engaged in healthcare education programming and consulting services since 1997. In 2004 Dr. Oestmann founded Online Educators International (OEI) and has worked with over 25 universities and thousands of students throughout the U.S., Canada, Ireland, England, Switzerland, Saudi Arabia, Korea, and Japan.

Dr. Oestmann holds a six sigma black belt certification since 1992; authored 19 books related to healthcare and three peer-reviewed and published journal articles with recent emphasis related to online education learning outcomes since 1997; taught over 60 different online and traditional face-to-face courses since 1997; developed 25 online courses since 2001; obtained the Certified Professional in Health Care (CPHQ) distinction from the National Association for Healthcare Quality in 2004; served as an active Faculty-Student Advisor for the American College of Healthcare Executives (ACHE) since 2004; and most recently served on the Western Association of Schools and Colleges (WASC) accreditation committee for Student Learning and Effectiveness in 2005. His scholarly research is ongoing and related to a personnel method of motivation related to increasing productivity, morale, retention, and quality in the healthcare environment entitled, “Mutual Expectation Method of Motivation” (MEMOM^TM).

Dr. Oestmann has spent over 10 years analyzing thesis and dissertation data using SPSS, SAS and Excel programs helping hundreds of students analyze the results of their research projects. Dr. Oestmann has taught Quantitative Statistical Analysis for Capella University and undergraduate Statistics for Black Hills State University. In addition, Dr. Oestmann has developed a Dissertation Checklist providing multiple options for thesis and dissertation statistical analysis. Some of the more popular statistical analyses performed include using Pearson correlation coefficients, t-tests, F-tests, MANOVA, regression analysis, ANOVA, Chi Square, Spearman rank correlation coefficients, Wilcoxon Signed-Ranks test, Mann-Whitney U test, and multiple comparison tests (Tukey’s, Neuman-Keuls, Duncan’s, Scheffe’s, Bonferroni, and Dunn’s). Advising which statistical analysis measures will yield the most meaningful results is also provided.

Keywords: SPSS, SAS, Excel, Pearson correlation coefficients, t-tests, F-tests, MANOVA, regression analysis, ANOVA, Chi Square, Spearman rank correlation coefficients, Wilcoxon Signed-Ranks test, Mann-Whitney U test, and multiple comparison tests (Tukey’s, Neuman-Keuls, Duncan’s, Scheffe’s, Bonferroni, and Dunn’s).

Courses Taught: Research Seminar, Statistics, Research Methods, Health Services Finance, Health Service Systems, Health Rights and Responsibilities, Health Policy and Economics, Health Informatics, Strategic Planning in Healthcare, Health Insurance and Managed Care, Leadership and Organizational Behavior, Operations Management, Managing Organizational Change, Managerial Decision-Making, Managing Quality, Human Resources and Volunteer Management, Law and Health Care Administration, Community Outreach and Non-Profits, Marketing and Public Relations in Healthcare, Scope of Human Services, Human Development and Behavior, Advanced Human Development and Behavior, Quantitative Research Methods, Six Sigma Management, Productivity Management, Decision Support Systems, Leadership Success Strategies, Continuous Quality Improvement.

Scope: Healthcare Administration, Healthcare Management, Health Services, Leadership Development, Knowledge Management, General Health Sciences, Health Education/ Promotion, Health Policy Analysis, Physical Therapy, General Leadership/ Management, Education/ Teaching, Administration, Six Sigma, eLearning, Online Education, Online Learning, Distance Education, Adult Education, Healthcare, Motivation, Business, Business Research Methods, Writing, Editing, Continuous Quality Improvement, Productivity Management, General Health Sciences, Healthcare Law.

JOANNA OESTMANN, Ed.D., LMHC, LPC, LPCS (Vice President and COO of OEI Consulting)

I developed a passion for teaching and for clinical supervision developed out of years of experience as a cognitive behavioral therapist. From that paradigm I believe in presenting information a variety of ways that transcend personal information blocks, values, and barriers to create opportunities for individuals to see, understand and apply new found knowledge. My organizational skills, ability to set clear goals and objectives with matching timelines, and make subject matter relevant to the individual learners career, interests, and life situations is a strength in this educational approach. In addition, I encourage students to look at issues from different perspectives, challenge them to change paradigms, expand their perspectives through coaching, provide timely feedback, interact regularly, provide positive encouragement, and demonstrate enthusiasm for the subject matter and passion in the field of study. These are the primary tenets of my teaching style and commitment to educational success.

Having the opportunity to teach people of all ages, I have found it particularly beneficial for student learning outcomes to develop a style of teaching built on understanding, as well as integration of this knowledge. As a result, these teaching style characteristics help the subject matter come to life and encourage the process of life-long learning become an existential journey where new material is adopted and implemented into each person’s life schema.

I am a Licensed Mental Health Counselor/ Supervisor in Florida as well as a Licensed Professional Counselor/Supervisor in South Carolina for over 18 years. Additionally I am a Nationally Certified Psychologist, a Certified Florida Supreme Court Mediator, and a certified Neurolinguistic Programming Practitioner (NLP). I have served in leadership roles in health care administration for HCA/Columbia Hospital and as Clinical Supervisor, Program Director for psychological services in several human service agencies for over 25 years. I have worked at various agencies including: mental health facilities, healthcare organizations, a residential youth runaway shelter, pediatric, oncology, and spinal cord rehabilitation, rape crisis, in-patient psychiatric and behavioral medicine units, geriatric day treatment and nonresidential clinical programs. I have held a variety of clinical positions and has worked as a consultant working with homeless women and children, disabled adults, rape trauma, domestic violence, sexual abuse, pet bereavement & veterinary medicine, the chronically mentally ill, business and management consultation for Clinical Assessment, program development, Medicare, JCAHO, & DJJ compliance, Corrective Action Community Education and provide LMHC/LPC supervision in my private practice.

I co-authored two articles related to online learning outcomes optimization which are published on this website. See the JOE link. In addition, I presented The Effects of Chronic Alcohol on Ethnicity at the National Academy of Neuropsychology in 1996; Creative Grieving: Pet Bereavement and Beyond at the 1st Annual Family Central Education Conference: 2003 State of the Child---How Are the Children? In 2003; Compassion Fatigue at The Florida Counseling Association's 54th Annual Conference in 2004 and have many media publications and community presentations on childhood sexual abuse, rape, domestic violence, divorce, women’s issues, grief, aging, and traumatology. My current research interests include: optimal online class size, faculty and learner interactions in the online learning environment and coaching faculty for success.

My Doctorate degree is in Counseling Psychology from The University of Sarasota (2000); MA is in Counseling Psychology from Georgia State University (1985); BA is in Community Counseling from Eckerd College (1981), and my AA degree is in Education and Psychology from Indian River Community College (1978). My doctoral dissertation was exploring The Relationship between Age, Experience, and Gender Roles in Veterinarians.

I have been in the academic arena for over six years and have developed many courses and taught at land based universities as well on online at the Bachelor’s, Masters, and Doctorate level teaching over 100 courses in human services including: Assessment, Tests and Measures, Healthcare and Family Systems, Compulsive Behaviors, Domestic and Family Violence, Personality Assessment, Biological Basis of Behavior, Ethnic and Cultural Awareness, Mind/Body Psychology, Health Care Counseling, Professional Ethics, and many more. Currently, I am the Division Chair for the School of Human Services PhD Counseling Program and the MS Counselor Education Program (CACREP) and supervise over 50 faculty and enjoy teaching faculty new ways to manage their classes and assess learning outcomes.

OTHER PROFILES FOR: BUSINESS, PSYCHOLOGY AND EDUCATION will be provided upon request or in the event current university affiliation creates a conflict of interest.